CUSTOMER SERVICE - SHIPPING - EMAIL LIST
 

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CONTACT US

Please contact our Corporate Office located in Southern California. We can be reached by email, fax or telephone Mon. - Fri. from 8 a.m. to 5 p.m. Pacific Standard Time  Please give us a call for long term blanket orders, unlisted products or special sizes.

Corporate Office
South Bay Technology, Inc.
1120 Via Callejon, San Clemente, CA 92673
949-492-2600 Fax - 949-492-1499

Click Here to See a List of Our International Representatives

SHIPPING

All domestic orders will be shipped via UPS Ground, prepaid and added to the invoice. International orders will be shipped via UPS cheapest method. For quicker shipping or requests to ship collect, please specify in the "Special Instructions/Comments" box during checkout. Please confirm the courier name and your account number for collect shipments. All special requests will be confirmed by email.

For international orders, please be advised that shipping charges do not include any Customs fees, including Duties and Taxes. These fees will be the responsibility of the consignee.

The invoice, including the shipping charges, will be emailed to you once your order is packed and shipped. Your credit card will not be charged until your order ships.


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METHOD OF PAYMENT

Terms are Net 30 days from date of shipment on approved credit. Taxes are added where applicable. Prices subject to change without notice. We accept Visa, Mastercard, American Express and Discover.

INTERNATIONAL ORDERS
All prices reflected on this website are in "for domestic purposes only".  For international orders Click Here to See a List of Our International Representatives. If we do not have a representative in your country, please place your order online or contact us directly by email for further assistance.


EXCHANGE/RETURN POLICIES

A Returned Goods Authorization Number must be obtained prior to the return of any product. A 15% restocking fee may be charged. Returned goods may be accepted for up to 30 days after the shipping date. No returns are allowed on special orders or custom modifications. If you should receive merchandise that is damaged, please notify us as soon as possible and we will replace it. Make sure if you do receive damaged merchandise to keep the packaging for inspection by the shipper.
You can call us at 1-800-728-2233 or email us at  info@southbaytech.com for a Return Authorization Number or to report damaged goods.


SECURE SHOPPING SITE/PRIVACY POLICY

Your right to privacy and security is our top priority. South Bay Technology, Inc. does not engage in selling, marketing or sharing of your personal information. We only require personal information when it is necessary to do so, such as completing your order. We utilize Secure Socket Layer (SSL) technology to allow for the encryption of your personal information. Our Shopping Cart is secured by VeriSign Technology.

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SALES TERMS

Please click here to view or print the Sales Terms .pdf.

CONTACT FORM - EMAIL LIST

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